Vendor
90
DAYS
180
DAYS
366
DAYS
Package solution/bundle of products
Optionally customer can purchase a device with Smart Protect included
Marketing campaign: Smart Protect + a gift from the Vendor
Vendor could cover cost of Smart Protect service for some models to promote them.
Logistic Company
Claim Registration Channels
Customer registers the claim via call center, email or chat
Prepaid Device Return
Customer sends the device to Smart Protect office via post at our expense
Rapid Device Assessment
Our employees check the device within one hour of receipt.
Gift Card
Dispatch
We dispatches a gift card to customer via email, SMS or post
TIME SAVING
Replacement a customer's device for a gift card takes 15 minutes or less.
FIXED VALUE
GIFT CARDS
The Value of The Gift Card is Known in Advance and does not depend on the condition of the device.
NO BUREAUCRACY
all customers need to do is to contact us and we will solve their problems.
GIFT CARD OPTIONS
Once a customer applies for the SPX Shield Service he/she will receive a gift card (on our expense) in exchange for their device, worth 50% of the market value of the device. The customer will be able to use the gift card to purchase a new device immediately, and the value of the gift card does not depend on the condition of the device.
We can provide our partner with several options for the implementation of the SPX Shield Service:
- We can issue your gift cards. In this case, the buyer will be able to use the gift card to purchase a new device from your brand or purchase the same model of device. This means that the customer guaranteed to bring additional profit.
- We can issue gift cards to popular Internet Stores/Marketplaces. In this case, the customer can use the gift card to purchase a new device.
- We can issue a gift card to a large offline chain. In this case, the customer can purchase phone from this chain offline.
The customer will be able to use the gift card to purchase a new device immediately, and the value of the gift card does not depend on the condition of the device.
Payment Methods :
Credit Card
Card
Cash
Installment Plan
Commission based cooperation
The retail chain gets additional revenue from the Buy Back service subscriptions on a monthly basis
Enhanced Customer Satisfaction
Offering the SPX SHIELD as an option enhances customer satisfaction and loyalty
Streamlined Sales
The SPX SHIELD is easy to sell due to its straightforward benefits